A dedicated solution for retail chains and online stores. In the case of the former, in addition to collecting online orders, it can also be used in handling complaints. The unit has a built-in reader, so after scanning the claim number, the customer leaves the claimed products in the box.
Currently, most retail chains manage the entire process manually and store ordered goods in the back room and issue them to customers directly at the cash register. This puts an extra burden on the employees and results in queues of customers collecting their orders during periods of increased business activity. At peak times, this can result in a lack of point of sale throughput.