The QWEB queue management system supports complex, dedicated algorithms of the provided services, has extensive personalisation options and provides detailed analyzes.
Everything is connected together
The Qweb queue management system is a comprehensive and reliable order management system for companies and institutions that direct their services to individual customers. The system configuration allows for great flexibility, and the program is adapted to support a wide range of AKIS components.
Fast access
The queue management system is managed via the internet platform. Thanks to Qweb network components, no additional software installation is required.
Optimisation
Qweb is used in branches of banks and insurance companies, health care institutions, offices and other institutions and companies.
Centralisation
The Qweb architecture supports central management of multiple sites. Queuing algorithms are dedicated to fast and autonomous customer service. They are effective and easy to manage.
Capabilities of the QWEB queue system:
Web management
Central management and preference settings via a web browser.
Open information base
Possibility to publish data on the number of waiting people in real time for each service in each branch.
Flexibility
Possibility to create separate statistical reports based on selected information.
Speed
Toolkit for instant report generation. A separate page allows you to monitor the current waiting status on an ongoing basis.
Reminders
Informing customers of an upcoming call via SMS or e-mail.
The QWEB solution includes:
It is possible to add some or all of the following modules:
Qmedia
An additional application that helps to create a graphic layout, add or remove content, display ads, create playlists and manage all content displayed on the screen.
Qportal
Possibility of management in the cloud, containing all data collected in real time from the queue management system.
Feedback
Additional devices enabling the ranking of sales representatives and collecting opinions on the quality of customer service.
Request an offer
Do you have any questions?
Contact our sales consultant:
Contact our sales consultant:
Rafał Wierzbicki, Sales Manager
+48 601 707 982
+48 601 707 982
Aleksander Suski, Area Sales Manager
+48 502 426 839
+48 502 426 839