Technical Support and Maintenance for Digital Systems

Ensure uninterrupted operation of your devices and software with professional technical support from Dasoft Technologies. We’re available 24/7, providing full service for your digital infrastructure– both hardware and software. Focus on growing your business and we’ll take care of its stability.

wsparcie serwisowe Dasoft

Scope of Service

With us, you will gain confidence, that your entire digital infrastructure operates seamlessly. At Dasoft Technologies, we deliver comprehensive service for devices, applications and servers. Our support minimizes costly downtime and improves everyday operations. We guarantee fast response, professional approach and reliable performance.

Round-the-clock availability

Our specialists are on standby 24/7 to ensure your systems stay secure. Every ticket is logged in our incident management system and immediately routed to the appropriate technician. No matter the time of day you can rely on continuous expert supervision.

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IT support and infrastructure care

We offer a wide range of IT services from daily maintenance of devices and apps to server administration. With technical teams operating from 26 branches across Poland, we ensure fast response and high-quality assistance. By outsourcing IT management to us, you gain full system security and more time to focus on business growth.

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Immediate service intervention

In critical situations, speed matters our system enables instant routing of service requests to technicians. We diagnose and act fast, in line with your SLA level. We handle hardware, software and system failures to restore full functionality as quickly as possible.

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Tailored service-level agreements

We offer four levels of service support that can be adjusted to your company’s size and industry specifics. We ensure not only fast response times but also transparent terms of cooperation. You choose the support scope and we adapt to your needs.

Dasoft Technologies is a partner you can depend on. We provide operational stability, flexible support models and complete system security.

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Free consultation and quotation

Fill in the fields below to receive a free consultation and a personalised quote for our services.

24/7 Service. Security Comes First

At Dasoft, nothing is left to chance. We operate around the clock to ensure uninterrupted support, day or night. We cover applications, servers and hardware under SLA-based service plans. Your IT system stays fully under control.

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We offer four SLA variants, tailored to the business realities of our clients from basic support to full care and advanced system monitoring.

You Sell, We Keep Watch

With teams across Poland, our technicians can quickly reach any location. We respond fast, identify the root cause and propose optimal solutions. Our strengths lie in experience, flexibility and operational efficiency.

We process over 1,000 tickets each month and manage a fleet of more than 50,000 digital devices owned by leading market players. The biggest brands trust us and now you can too.

We support:

  • payment terminals
  • fiscal cash registers
  • electronic shelf labels
  • ticket dispensers and queue systems
  • LED and LCD displays
  • media players
  • routers and modems
  • parcel lockers and pickup points
  • deposit and access control systems

We also handle data migration, software updates and new system deployments – all in a convenient door-to-door model.

usługi serwisowe Dasoft

Trust Comprehensive IT Support

We understand, that tech stability is essential to your success. That’s why we offer 24/7 support covering both hardware and software. Our technicians respond instantly, using advanced tools and our proprietary ticket management system.

If you want to deliver top-tier customer service, make sure your systems run flawlessly.

We offer:

  • device configuration
  • support for Digital Signage systems
  • payment infrastructure management
  • device monitoring and diagnostics

Book a free consultation and discover solutions tailored to your business model. Together, we’ll ensure reliability, safety and innovation in your digital workspace

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POS Terminal and Fiscal Device Maintenance

Your customers expect fast, smooth and reliable service. A POS or terminal failure can mean delays, frustration and financial loss. That’s why investing in expert support is essential.

At Dasoft, we provide immediate technical assistance – operating 24/7 to restore full functionality of any POS device. Our focus is on system uptime and seamless customer experience.

Experiencing a breakdown? Don’t wait just act with us. Choose a service partner that understands retail and responds instantly.